Deliveries
How is my order delivered?
♻️ Eco-friendly packaging
As part of our efforts to reduce and optimize packaging for environmental reasons, the jewelry you order may be packaged together in free pouches or cases.
If your order, or an item within it, is a gift, please let us know by filling out the designated field in Cart.
📦 Shipping times
| Type of jewelry | Estimated time |
|---|---|
| Without customization | Within 24 to 48 hours |
| With customization | Within 2 to 4 days |
| With engraving | Within 2 to 4 days |
Delivery times are in business days, excluding weekends and holidays. These may vary during peak periods (promotions, holidays, etc.).
🚚 Delivery Options
| Shipping method | France and its overseas territories | Europe & International |
|---|---|---|
| La Poste Registered Mail | 2,90€ | 6,90€ |
| Registered mail requiring a signature | 6,90€ | 9,90€ |
| Pickup location (Mondial Relay or Colissimo Pickup) | 4,90€ | — |
| Order > €50 purchase | ||
Free shipping on orders of €80 or more does not apply to calendars and special Christmas gift sets.
✉️ Shipping Methods
| Shipping method | Details |
|---|---|
| Registered Mail (La Poste) | Delivery to a mailbox - Less secure |
| Registered mail (La Poste) | Delivery upon signature - Refund in case of loss or theft during transit |
| Pickup location (Mondial Relay, Colissimo Pickup) | Pickup with valid ID within 5 days |
| Colissimo with tracking | Delivery to a mailbox (with or without a signature, depending on the option selected) |
| International Priority Parcel with Tracking (Local Partner: La Poste) | Delivery to a mailbox - Less secure |
| Recommended International Tracked Parcel (local partner: La Poste) | Delivery upon signature - Refund in case of loss or theft during transit |
We let you choose the delivery method that best suits your needs when you place your order.
⚠️ If the address is incorrect or the package is returned to the sender, you will be charged for a new shipment.
📅 Average delivery times
| Destination | Average turnaround time |
|---|---|
| 🇫🇷 Mainland France | 2 to 4 business days |
| 🇫🇷 Mondial Relay / Colissimo Pickup | 3 to 6 business days |
| 🇪🇺 Europe | 3 to 6 business days |
| 🌎 International | 5 to 10 business days |
For more details, please refer to our Terms and Conditions of Sale (T&C).
