Deliveries
How will my order be delivered?
♻️ Eco-friendly packaging
In an effort to reduce and optimize packaging for environmental reasons, your jewelry orders may be grouped together in pouches or boxes provided free of charge.
If your order, or a product within it, is a gift, please let us know by checking the box in Cart provided for this purpose.
📦 Shipping times
| Type of jewelry | Estimated time frame |
|---|---|
| Without customization | Within 24 to 48 hours |
| With customization | Within 2 to 4 days |
| With engraving | Within 2 to 4 days |
Delivery times are in business days, excluding weekends and public holidays. These may vary during busy periods (promotional offers, holidays, etc.).
🚚 Delivery options
| Delivery method | France + Overseas Territories | Europe & International |
|---|---|---|
| Tracked letter La Poste | 2,90€ | 6,90€ |
| Registered mail with signature required | 6,90€ | 9,90€ |
| Pickup point (Mondial Relay or Colissimo Pickup) | 4,90€ | — |
| Order > $50 purchase | ||
Free shipping on orders over €80 does not apply to calendars and special Christmas boxes.
✉️ Shipping methods
| Shipping method | Details |
|---|---|
| Tracked letter (US Postal Service) | Mailbox deposit - Less secure |
| Registered letter (US Postal Service) | Delivery against signature - Refund in case of loss/theft during shipping |
| Pickup point (Mondial Relay, Colissimo Pickup) | Withdrawal with proof of identity within 5 days |
| Colissimo tracked | Mailbox deposit (with or without signature depending on the option chosen) |
| International priority tracked parcel (local partner at La Poste) | Mailbox deposit - Less secure |
| International registered parcel with tracking (local partner at La Poste) | Delivery against signature - Refund in case of loss/theft during shipping |
We let you choose the most suitable delivery method when placing your order.
⚠️ In the event of an incorrect address or return to sender, a new shipment will be charged.
📅 Average delivery times
| Destination | Average time |
|---|---|
| 🇫🇷 Metropolitan France | 2 to 4 business days |
| 🇫🇷 Mondial Relay / Colissimo Pickup | 3 to 6 business days |
| 🇪🇺 Europe | 3 to 6 business days |
| 🌎 International | 5 to 10 business days |
For more details, please refer to our Terms and Conditions of Sale (T&Cs).
