Deliveries

How is my order delivered?

♻️ Eco-responsible packaging

As part of our efforts to reduce and optimize packaging for ecological purposes, your jewelry orders may be grouped together in pouches or gift boxes.

If your order, or one of its products, is a gift, please let us know in the box on the Cart dedicated to this purpose.


📦 Delivery times

Jewel type Estimated lead time
Without personalization 24/48h
With personalization 2 to 4 days
With engraving 3 to 4 days

Delivery times in working days, excluding weekends and public holidays. These may vary during busy periods (promotional offers, holidays, etc.).


🚚 Delivery options

Delivery mode France + DOM TOM Europe & International
Tracked letter La Poste 3,20€ 6,90€
Registered mail with signature 6,90€ 9,90€
Point relais (Mondial Relay or Colissimo Pickup) 4,90€ -
Order > €80
Tracked delivery FREE*.

Free delivery on orders over €80 does not apply to calendars and special Christmas boxes.


✉️ Shipping methods

Shipping method Details
Tracked letter (La Poste) Letterbox delivery - Less secure
Registered letter (La Poste) Delivery against signature - Refund in the event of loss/theft during transit
Point relais (Mondial Relay, Colissimo Pickup) Collection with proof of identity within 5 days
Tracked Colissimo Letterbox delivery (with or without signature, depending on the option chosen)
International priority parcel with tracking (local partner at La Poste) Letterbox delivery - Less secure
International registered parcel (local La Poste partner) Delivery against signature - Refund in the event of loss/theft during transit

We let you choose the most suitable delivery method when you place your order.

⚠️ In the event of an incorrect address or return shipment, a new shipment will be invoiced.


📅 Average delivery times

Destination Average lead time
🇫🇷 Metropolitan France 2 to 4 working days
🇫🇷 Mondial Relay / Colissimo Pickup 3 to 6 working days
🇪🇺 Europe 3 to 6 working days
🌎 International 5 to 10 working days